Great customer service – Amazon seller
Recently, when I placed my monthly order at Amazon for CDs to review, one of the items in my order was incorrect.
Specifically, instead of the first eponymous "Duran Duran" album, I was sent their second one. For those who are confused at this point, Duran Duran released two albums named after themselves: their very first album, and one from the 1990’s. For those still confused, no it is not a reprint; the track list is completely different with no shared songs between them.
So, enough of the back story. The customer service at independentrecords2 is fantastic and my e-mail was replied to promptly. Besides the excellent customer service, they also have one of the fasted delivery times that I have encountered. I will definitely give them preferential purchases in the future – even if there is a couple of dollar difference in the price of an album. I would highly recommend independentrecords2 as a trustworthy vendor on Amazon.
That was indeed an excellent service! I never tried to order online, but hopefully will try to see how transactions goes through.